Our Privacy Policy

Tshedza Payroll and Related Services (PTY) Ltd
Last Updated: 04 February 2026

1. Introduction

Tshedza Payroll and Related Services (PTY) Ltd (“Tshedza Payroll”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.

By using our services, including our website and payroll solutions, you consent to the practices described in this policy.

 

2. Information We Collect

We may collect the following categories of personal information:

  • Employee Data: Names, ID numbers, addresses, contact details, tax information, salary details, and banking information.

  • Client Data: Company details, contact persons, billing information, and contractual agreements.

  • Website Data: IP addresses, browser type, usage statistics, and cookies for analytics and security.

  • HR & Payroll Records: Leave balances, employment contracts, performance records, and statutory compliance documents.

 

3. How We Use Personal Information

We process personal information for the following purposes:

  • Payroll Processing: Calculating salaries, deductions, and statutory contributions.

  • Compliance: Meeting obligations under SARS, UIF, and other regulatory authorities.

  • HR Services: Managing employee records, onboarding, and benefits administration.

  • Client Communication: Providing support, updates, and service-related notices.

  • Security & Analytics: Protecting systems from fraud and improving user experience.

 

4. Legal Basis for Processing

We process personal information based on:

  • Contractual necessity (to deliver payroll and HR services).

  • Legal obligations (compliance with tax and labour laws).

  • Legitimate interests (business operations and service improvement).

  • Consent (where required, e.g., marketing communications).

 

5. Data Sharing and Disclosure

We do not sell personal information. Data may be shared with:

  • Regulatory authorities (SARS, Department of Labour, UIF).

  • Third-party service providers (IT support, cloud hosting, payment processors) under strict confidentiality agreements.

  • Legal entities when required by law or to protect our rights.

 

6. Data Security

We implement industry-standard security measures, including:

  • Encrypted data storage and transmission.

  • Access controls and authentication protocols.

  • Regular audits and compliance checks.

  • Secure backups and disaster recovery systems.

 

7. Data Retention

Personal information is retained only as long as necessary to fulfill contractual, legal, and business obligations. Once retention periods expire, data is securely deleted or anonymized.

 

8. Your Rights

Under POPIA, you have the right to:

  • Access your personal information.

  • Request correction or deletion of inaccurate data.

  • Withdraw consent (where applicable).

  • Lodge a complaint with the Information Regulator of South Africa.

 

9. Cookies and Website Usage

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

 

10. International Data Transfers

If data is transferred outside South Africa, we ensure adequate protection measures are in place, consistent with POPIA requirements.

 

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Tshedza Payroll and Related Services (PTY) Ltd 

Email: info@tshedzpayroll.co.za
 Phone: 010 018 8350
 Address: Network Places, 1 Sturdee Road
Rosebank
Johannesburg
2192